Terms of service

TERMS AND CONDITIONS

Last Updated: 25/01/2026

These Terms and Conditions (“Terms”) govern the use of the website https://momndada.com (“Website”) and the purchase of products offered by Mom N Dada (“Company”, “we”, “our”, “us”).

By accessing, browsing, or using this Website or placing an order, you agree to be bound by these Terms. If you do not agree, please refrain from using the Website.

1. Business Information

Mom N Dada is an online brand engaged in the sale of baby clothing and related products, including but not limited to organic muslin baby wear, essentials, and accessories, operated in accordance with applicable laws of India.

Registered Business Name: Mom N Dada
Business Address: Flat F4, Jeliz Shalom Flats, Amman Kovil St, Santhosapuram, Medavakkam, Chennai, Tamil Nadu – 600073
Email: support@momndada.com
Phone: 99445 42424

2. Eligibility to Use

You must be at least 18 years of age and legally competent under Indian law to use this Website or make purchases. By using this Website, you represent and warrant that you meet this requirement.

3. Account Registration

You may be required to create an account to place orders. You agree to provide accurate, current, and complete information and to maintain confidentiality of your login credentials. You are solely responsible for all activities conducted through your account.

4. Products & Descriptions

All products displayed are subject to availability. We strive to ensure accurate product descriptions, images, and pricing; however, slight variations in color, texture, or appearance may occur due to screen settings or natural fabric characteristics. Such variations shall not be considered defects.

5. Pricing & Payments

  • All prices are listed in Indian Rupees (INR).
  • Prices are inclusive/exclusive of applicable taxes as mentioned on the product page.
  • We reserve the right to modify prices without prior notice.
  • Payments must be completed through authorised payment gateways available on the Website.
  • Orders will be processed only upon successful payment confirmation.

6. Order Acceptance & Cancellation

  • Placing an order does not constitute acceptance.
  • We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, suspected fraud, or violation of these Terms.
  • In case of cancellation by us, any payment received will be refunded as per applicable policies.

7. Shipping & Delivery

  • We deliver across India unless otherwise specified.
  • Estimated delivery timelines are indicative and may vary.
  • We shall not be liable for delays caused by courier partners, natural events, strikes, or force majeure events.

8. Returns, Exchanges & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms.

Due to the nature of baby products and hygiene considerations, certain items may be non-returnable or non-exchangeable unless defective or damaged upon delivery.

9. Use of Website

You agree not to:

  • Violate any applicable laws or regulations
  • Misuse or attempt to disrupt the Website’s functionality
  • Upload or transmit harmful code, malware, or misleading information
  • Infringe upon the intellectual property rights of the Company

10. Intellectual Property Rights

All content on the Website, including logos, text, images, graphics, designs, and trademarks, are the exclusive property of Mom N Dada or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

11. User Content & Reviews

Any reviews, comments, or feedback submitted by users may be used by the Company for marketing or promotional purposes without additional consent, provided no personally identifiable information is disclosed.

12. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for indirect, incidental, consequential, or special damages.
  • Our total liability shall not exceed the value of the product purchased.

13. Indemnification

You agree to indemnify and hold harmless Mom N Dada from any claims, damages, losses, or expenses arising out of your breach of these Terms or misuse of the Website.

14. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Force Majeure

We shall not be held responsible for failure or delay in performance due to events beyond reasonable control, including natural disasters, government actions, pandemics, or logistics disruptions.

16. Amendments

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Website constitutes acceptance of revised Terms.

17. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of courts located in Chennai, Tamil Nadu.

18. Contact Information

For any questions or concerns regarding these Terms, please contact us:

📧 Email: support@momndada.com
📞 Phone: 99445 42424