Privacy policy
PRIVACY POLICY
Last Updated: 25/01/2026
This Privacy Policy (“Policy”) describes how Mom N Dada (“we”, “us”, “our”, “Company”) collects, uses, discloses, stores, and protects personal information of users (“you”, “your”, “Customer”) who visit or make a purchase from www.momndada.com (“Website”).
By accessing or using our Website, you agree to the collection and use of information in accordance with this Policy.
1. Information We Collect
1.1 Personal Information
We may collect personally identifiable information including but not limited to:
- Full name
- Email address
- Mobile number
- Shipping and billing address
- Order details and purchase history
This information is collected when you:
- Place an order
- Contact customer support
- Subscribe to communications
- Interact with our Website
1.2 Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and interaction data
- Date and time of access
This data is collected through cookies and similar technologies.
2. Purpose of Data Collection
- To process, confirm, and deliver orders
- To communicate order updates, shipping information, and service-related messages
- To provide customer support
- To improve Website functionality and user experience
- To comply with legal and regulatory requirements
- To send promotional and marketing communications (subject to consent)
3. Marketing Communications & Advertising
By providing your contact details, you consent to receive communications via:
- SMS
- Social media platforms
These communications may include promotional offers, product updates, and brand announcements.
You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in such messages.
Advertising Platforms
We may use third-party advertising services such as:
- Meta (Facebook & Instagram Ads)
- Google Ads
These platforms may use cookies or similar technologies to display relevant advertisements based on your browsing behavior.
We do not sell or rent your personal data to third parties for marketing purposes.
4. Shopify Platform Usage
Our Website is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell products and services.
Your data is stored through Shopify’s secure data storage, databases, and applications. All payment transactions are encrypted and processed through secure, PCI-DSS–compliant payment gateways.
For more information, please refer to Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy
5. Cookies & Tracking Technologies
- Enable essential Website functionality
- Analyze Website traffic and performance
- Improve customer experience
You may control cookies through your browser settings; however, disabling cookies may affect certain Website features.
6. Disclosure of Information
We may disclose your personal information only to:
- Courier and logistics partners (for order delivery)
- Payment gateways (for transaction processing)
- Technology and service providers essential to Website operation
- Government or legal authorities when required by law
Such disclosure is strictly limited to what is necessary for the intended purpose.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Access to personal data is restricted to authorized personnel only.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill contractual obligations
- Comply with applicable laws and regulations
- Resolve disputes and enforce agreements
9. Children’s Privacy
Our Website is intended for use by parents or legal guardians. We do not knowingly collect personal information from children under the age of 13.
10. User Rights
You have the right to:
- Access your personal information
- Request correction or update
- Request deletion (subject to legal obligations)
- Withdraw consent for marketing communications
Requests may be made by contacting us using the details below.
11. Limitation of Liability
While we take reasonable measures to protect your data, no method of electronic storage or transmission is 100% secure.
By using our Website, you acknowledge and accept this risk.
12. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the Website, with the updated date reflected above.
13. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Mom N Dada
📧 Email: support@momndada.com
📱 WhatsApp: +91 99445 42424